I have had broadband since it was first invented, i was one of the first to get broadband in my area. I have been with a company called blueyonder which changed names to telewest for about 5 years.Telewest was sold the chuffing ntl then virgin media, you know Richard Brandon. I have never had a problem with my internet until now.
My internet has always been one of the fastest, as i upgrade as soon as something new comes out. For Monday 24th Dec - 31 Dec 2007. our internet speed has been capped,from 4pm - 12am for 7 days. Which mean my internet was chuffing 512kbps, im paying for a 10 MB. They did not even give us 512, we got 440
My may as why im causing a fuss, it's 2008 and thing are worse. I can't download or even steam youtube videos, never mind refreshing google homepage. By the way im using my mates computer
I was going to upgrade to 20 Mb untill i saw this:
Faster upload then download WTF
This was later on the news
Virgin broadband outage resolved
Virgin Media has 3.6m broadband customers
A nationwide broadband outage which affected thousands of Virgin Media customers has been resolved, the firm has said. The problem hit UK customers on Monday night during a "routine maintenance process" a spokesperson said.
Some customers were re-connected within 10 minutes, while others had to wait several hours.
Virgin Media has said it does not know how many of its 3.6 million broadband customers were hit overall.
A spokesperson for the firm said: "It is difficult to establish the exact scale of the affected customers. Some customers may have noticed a loss of service as short as a few minutes, many may not have seen any loss of service at all, depending on when they were online."
"Most of the problems occurred in the North West, Yorkshire and the Midlands and the majority of affected customers regained their service shortly after midnight."
The problem was caused when the routine maintenance caused Virgin's set-top boxes and modems to lose their "leased" IP address, the unique number that identifies them on the internet.
The set-top boxes and modems automatically attempted to "renew" the lease, but demand for potentially hundreds of thousands of new IP addresses hit Virgin's own routers which handle the requests.
Most of the network hubs had been reset by Midday on Tuesday.
"The problem affected different parts of the network, but was rectified swiftly as the routers re-established internet addresses," said the spokesperson.